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 | May 18, 2022

Forward Networks Recognized For Excellence In Customer Service

Forward Networks is a winner in the 2022 Business Insights Excellence in Customer Service Awards. We are over the moon — because our customers are our top priority. Our platform addresses unprecedented network complexity by collecting configuration and state data for all devices in the network and indexing it in a vendor-agnostic way. The platform […]

Forward Networks is a winner in the 2022 Business Insights Excellence in Customer Service Awards. We are over the moon — because our customers are our top priority.

Our platform addresses unprecedented network complexity by collecting configuration and state data for all devices in the network and indexing it in a vendor-agnostic way. The platform collects data across physical, cloud, and virtual environments to help network, security, and cloud engineers make the network more predictable, agile, and secure by providing immediate access to actionable information.

Based on an advanced mathematical model, Forward Enterprise creates a network digital twin of an enterprise environment across on-premises devices and hybrid multi-cloud environments. IT teams can instantly troubleshoot, verify intent, prove compliance, and predict network behavior by computing all possible traffic paths.

Put more simply, we make hard stuff easy for IT engineers, so they can spend time on proactive projects. And we enjoy doing it! In a recent employee survey, one of our people put it this way: “The result of our work first and foremost helps customers in ways nobody could have imagined before; this motivates every person in our company.”

“We work with organizations whose networks cannot go down without significant consequences to the economy, public safety, and financial systems,” said Yadhu Govindarajan, Director, Customer Success, Forward Networks. “Each of these organizations are running highly complex networks and facing unique challenges that we help them address to ensure their networks are predictable, reliable, and secure. Winning this award is especially important to us, as it validates the impact of our commitment and effort.”

The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners, and technology providers for superior performances in the past 12 months.

To learn more about the unique things we’ve done to support our customers, check out our customer value blog series by Yadhu.

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Dawn Slusher

Senior Manager, Content Marketing and Analyst Relations

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Industry Recognition

Awards

Winner of over 20 industry awards, Forward Enterprise is the best-in-class network modeling software that customers love.
2022 Synergy Award
2023 Mobile Breakthrough Award
2023 Cloud Computing Award
2024 Globee Awards Winner for Cybersecurity
2022 Customer Service Award
2024 Globee Award Winner - Disruptor
2023 Stratus Award
Security Today Award
The Security Awards
2023 Cyber Defense Magazine
Broadband Award
The Golden Bridge Award
2022 Cyber Security Award
GSMA 100 Award
Global Infosec Awards Winner 2023 - Cyber Defense Magazine
Target Tech Innovation Award
Info Security Gold and Silver Award
Gartner Cool Vendor Award
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