SEE DEMO

May 18, 2022

Forward Networks Recognized For Excellence In Customer Service

by Lisa Garvey

Forward Networks is a winner in the 2022 Business Insights Excellence in Customer Service Awards. We are over the moon — because our customers are our top priority.

Our platform addresses unprecedented network complexity by collecting configuration and state data for all devices in the network and indexing it in a vendor-agnostic way. The platform collects data across physical, cloud, and virtual environments to help network, security, and cloud engineers make the network more predictable, agile, and secure by providing immediate access to actionable information.

Based on an advanced mathematical model, Forward Enterprise creates a network digital twin of an enterprise environment across on-premises devices and hybrid multi-cloud environments. IT teams can instantly troubleshoot, verify intent, prove compliance, and predict network behavior by computing all possible traffic paths.

Put more simply, we make hard stuff easy for IT engineers, so they can spend time on proactive projects. And we enjoy doing it! In a recent employee survey, one of our people put it this way: “The result of our work first and foremost helps customers in ways nobody could have imagined before; this motivates every person in our company.”

“We work with organizations whose networks cannot go down without significant consequences to the economy, public safety, and financial systems,” said Yadhu Govindarajan, Director, Customer Success, Forward Networks. “Each of these organizations are running highly complex networks and facing unique challenges that we help them address to ensure their networks are predictable, reliable, and secure. Winning this award is especially important to us, as it validates the impact of our commitment and effort.”

The Excellence in Customer Service Awards celebrate those who are winning by supporting their own customers and those who are developing the tools to help others find success. Awards were given out to consultants, outsource partners, and technology providers for superior performances in the past 12 months.

To learn more about the unique things we’ve done to support our customers, check out our customer value blog series by Yadhu.

Subscribe to our blog!

RELATED FORWARD CONTENT 
June 23, 2022
What’s it Like to work at a Great Place 

Forward Networks just was named a Great Place to Work in the Bay Area by Fortune. We’re excited to be on this list in an area known for setting the bar when it comes to treating employees well. Perks are nice, but perks alone don’t get 100% of employees to say they work at a […]

Read More
June 20, 2022
Forward Networks named one of the Best Workplaces in the Bay Area™ in 2022 by Great Place to Work® and Fortune Magazine

SANTA CLARA, Calif., June 20, 2022 /PRNewswire/ -- Great Place to Work and Fortune magazine have honored Forward Networks as one of this year's Best Workplaces in the Bay Area. This is Forward Networks' first time applying for and being named to this prestigious list. Earning a spot means that Forward Networks is one of the best companies to work […]

Read More
June 7, 2022
Forward Networks Wins 2022 Fortress Cyber Security Award

SANTA CLARA, Calif., June 7, 2022 /PRNewswire/ -- The Business Intelligence Group today announced that Forward Networks has won the 2022 Fortress Cyber Security Awards in the Network Security category. The industry awards program sought to identify and reward the world's leading companies and products that are working to keep our data and electronic assets safe among a growing […]

Read More

Sign up for our newsletter

clockcrossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram