A customer posed this question to me recently; after pausing and smiling (a little too) broadly, he continued, “Their lips are moving.” I thought this would be funnier if it weren’t partly true. The software industry has over-promised and under-delivered for years, making technical executives rightfully skeptical when they hear a new promise. Unfortunately, it’s […]
Enterprise IT teams around the world are frustratingly familiar with the process of vendor contract reconciliation, the annual process of ensuring that the support contracts for devices in the network are accurate. For enterprise IT teams, this process ensures that hardware in the network is where it's supposed to be, performing accordingly, and covered by […]
The risk of config drift is ever present. And when you consider that modern enterprises have incredibly complex and ever-changing networks with thousands of devices, from routers to firewalls to switches, running billions of lines of config, it’s easy to understand why. Networks are constantly being changed by people - who though well intentioned - […]
