The ROI of a network digital twin

The financial return on aligning your team, simplifying troubleshooting, and avoiding outages

How much are outages costing you?

According to Gartner, the average cost of a network outage is $5,600 per minute.

Enterprise network downtime can cost you at least $140,000 per hour, $300,000 per hour on average, or as much as $540,000 per hour.

What's in your network?

A FORTUNE 500 ENTERPRISE COMPANY HAS, ON AVERAGE —

12,750

NETWORK DEVICES

With Forward, users get an always accurate, single-pane view of network topology for on-prem, and in the cloud.

3 BILLION

LINES OF CODE

The Verify feature enables users to continuously audit the network and receive actionable alerts for noncompliance.

500

MODEL + FIRMWARE COMBINATIONS

Using Forward's Network Query Engine feature, network operators can quickly search the network like a database.

100s

CHANGES PER WEEK

The network digital twin acts as a sandbox, so users can test configurations and determine their impact on traffic flow before pushing them live.

HOW YOU SAVE WITH FORWARD

Reducing Mean Time to Resolution (MTTR)

One of our customers, a Fortune 50 media company, reduced their MTTR by 80% using Forward Networks search functionality.

ALIGN YOUR TEAMS

Forward Enterprise serves as the single source of truth for your network and has REST APIs to integrate with other tools, which can be invaluable when teams are looking for critical information.

For example, one of our customers, a global payment processor, deployed a Slackbot to let the app team easily query the network data from Forward Enterprise without disrupting the network team.

As a result, the business has been able to deploy applications 60% faster than they were previously, helping them meet the revenue targets of the growing company.

SIMPLIFY TROUBLESHOOTING

What if you could take tasks that usually require hours, and cut them down to seconds?

One of our customers, a global entertainment company, estimates that they previously spent 20-30 minutes on every path search, which has been reduced to less than one minute since deploying Forward Enterprise. Find the problem fast — fix it fast.

As a result, they’ve realized an 81% reduction in mean-time-to-resolution (MTTR).

AVOID OUTAGES

Let’s face it: network outages suck.

They have the potential to cripple the business and put the entire network team in fire-fighting mode. Can we prevent more of them? YES. What if you had an intelligent sidekick to help you manage the network, one that would alert you to issues that could potentially cause outages (like an MTU mismatch), allowing you to resolve them before they ever result in a problem?

One of our customers, a very large financial institution in the U.S., has achieved a 90% reduction in P0/P1 network outages over two years since rolling out Forward Enterprise.

GO FROM REACTIVE TO PROACTIVE

Consider this: when the time to insight for an outage goes down to a minute, or the time to confirm that a change window succeeded goes down to a minute, or the time to go from one example of a problem to all examples of a problem goes down to minutes — that frees up time.

One of our customers, a US Government organization, estimates that since deploying Forward Enterprise, their team has spent 45% less time dealing with unforeseen issues. In the past 18 months, they’ve been able to dedicate more time to making network improvements, focusing on fault tolerance, automation, and new integrations.

What our customers are saying

Since 2016 Forward Enterprise has been saving network teams time and money.

Had we been using Forward Networks one year prior, we could have prevented about 90% of our P1/P2 outages. That savings alone pays for the platform.

HEAD OF OPERATIONS FOR GLOBAL FINANCIAL SERVICES

When evaluating potential ROI, we selected five outage tickets at random.

Two were so significant that had either been avoided, our savings would

have exceeded the cost of the platform.

IT DIRECTOR FOR FORTUNE 50 FINANCIAL SERVICES

The amount of information available

in the Forward Networks Platform

means our Tier 1 and Tier 2 staff

can troubleshoot faster without

escalation.

SENIOR IT LEADER FOR U.S. FEDERAL AGENCY

A single-source-of-truth
for your network

A mathematically-accurate digital twin of your network that gives you peace of mind.

WATCH DIGITAL TWIN OVERVIEW WATCH MATHEMATICAL MODEL OVERVIEW

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The ROI of a network digital twin

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