| Jun 03, 2024

It’s A Fact: Forward Networks Delivers Customers an Average Annual ROI of $14.2 Million

To objectively understand how increased efficiency translates to measurable ROI for enterprises, Forward Networks engaged IDC Research to determine the business value of the platform. After interviewing existing customers, they produced the IDC Solution Brief, The Business Value of Forward Networks, (US52128624, June 2024). The paper delved deep into the experiences of Forward Networks’ customers […]

IDC: The Business Value of Forward Networks

To objectively understand how increased efficiency translates to measurable ROI for enterprises, Forward Networks engaged IDC Research to determine the business value of the platform. After interviewing existing customers, they produced the IDC Solution Brief, The Business Value of Forward Networks, (US52128624, June 2024).

The paper delved deep into the experiences of Forward Networks’ customers who leverage the digital twin technology. The findings revealed indisputable improvements in network stability, reliability, team productivity, and operational efficiencies. These game-changing benefits, amounting to $14.2 million averaged annually, are derived from measurable enhancements in network performance and productivity.

Here are some key takeaways from the study:

Forward customers gain the equivalent productivity of 95.8 full-time employees, translating to a substantial $6.7 million in increased productivity.
Incident Response and Troubleshooting teams increased their efficiency by a staggering 34.2%, saving 35.8 FTE valued at $2.5 million.
IT team members experienced massive time savings, with network deployments completed 71% faster, and network-related problems resolved 44% faster.
Compliance teams equipped with Forward Networks' technology became 10.4% more efficient, leading to a significant benefit of 4 FTEs.

The impact doesn't stop there! With a better understanding of their network environment, customers saw a 33% reduction in downtime incidents, and if an incident occurred, it was resolved a whopping 55% faster. Plus, organizations slashed productivity loss caused by unplanned downtime, saving a considerable 180,195 hours annually.

Real Voices, Real Impact: Customer Testimonials

Forward Networks' impact goes beyond numbers. Here's what some of the customers had to say about their experience:

"Our organization fully embedded Forward Networks into its comprehensive software updating strategy. This is all done automatically and saves our organization weeks of planning each year."

“This revolutionary platform does much more than reduce downtime and boost productivity. It's about empowering organizations, revolutionizing the way large networks are managed and secured, and putting the control back in the hands of the people.”

“Forward Enterprise is not just another tool; it's a game-changer that identifies vulnerabilities in the network, delivers a prioritized remediation plan, and creates a digital twin of the network.”

Are you ready to unlock the power of Forward Networks? The future of network management is here. Get a free copy of the paper here.

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